Celebrating a Decade of Essential Call Center Education and Networking

2013 marks the 10th anniversary of this premier global gathering for the contact center – known worldwide as an essential forum for educational growth, top networking, and the sharing of significant and proven best practices – as well as the go-to source for the contact center industry’s most relevant, critical, and timely information. Held in rotating locations, ACCE offers four full days of workshops, site tours, case studies, panels, and discussions on a wide-ranging selection of industry-specific… Show more topics. You’ll also discover valuable networking opportunities, inspiring keynote speakers, and the latest technologies and services from top industry vendors – in an exhibit hall that has more than doubled in size since 2011! This year, we’ll also be launching our *1st Annual ICMI Global Call Center Awards Dinner & Celebration, where 10 Awards (one for every year of ACCE!) will be bestowed upon outstanding examples of call center excellence.
As we hit the 10 year mark - and look ahead to reaching our next notable milestone - we’re thrilled and excited to deliver this comprehensive global event to the contact center community. We hope you’ll be able to join us!

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